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Evidence Guide: TLIK5006A - Evaluate software requirements and hardware enhancements

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIK5006A - Evaluate software requirements and hardware enhancements

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse requirements for improved computer applications

  1. Current aspects of business operations requiring improved computer technology are identified
  2. Purpose and requirements of improved computer management systems are identified
  3. Personnel are consulted for expert advice for potential matches of computer applications to required improvements in site operations
Current aspects of business operations requiring improved computer technology are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Purpose and requirements of improved computer management systems are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personnel are consulted for expert advice for potential matches of computer applications to required improvements in site operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate software

  1. Potential software programs are evaluated to meet workplace requirements
  2. Software applications are investigated for effectiveness to own operation including degree of flexibility, customisation and integration potential
  3. Selected option is circulated to appropriate personnel for verification
  4. Level of technical support is assessed
  5. Software application selection is made
Potential software programs are evaluated to meet workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Software applications are investigated for effectiveness to own operation including degree of flexibility, customisation and integration potential

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Selected option is circulated to appropriate personnel for verification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Level of technical support is assessed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Software application selection is made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate hardware enhancements

  1. Hardware systems are evaluated for compatibility with selected software and workplace operations
  2. Potential immediate and long-term risks/problems with hardware are identified and assessed
  3. Recommendations are drafted and circulated for comment
  4. Final recommendations on suitable hardware are made
Hardware systems are evaluated for compatibility with selected software and workplace operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential immediate and long-term risks/problems with hardware are identified and assessed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations are drafted and circulated for comment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Final recommendations on suitable hardware are made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement system improvement

  1. Selected hardware and software enhancements are implemented
  2. Training is provided to potential users of the technology
  3. Implementation of hardware and software is monitored
Selected hardware and software enhancements are implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Training is provided to potential users of the technology

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implementation of hardware and software is monitored

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure systemic improvement

  1. Methods of measuring system performance are identified
  2. Software and hardware performance is evaluated
  3. (Any) refinements or improvements to the system are implemented
  4. System performance is documented and reported to appropriate personnel
Methods of measuring system performance are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Software and hardware performance is evaluated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

(Any) refinements or improvements to the system are implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

System performance is documented and reported to appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant regulations, codes of practice and legislative requirements relevant to the evaluation of software requirements and hardware enhancements

Relevant OH&S and environmental protection procedures and regulations

Workplace procedures for the evaluation of software requirements and hardware enhancements

Problems that may occur during the evaluation of software requirements and hardware enhancements and action that can be taken to resolve or report the problems

Risks and hazards related to the evaluation of software requirements and hardware enhancements and ways of controlling the risks involved

Focus of operation of computing systems, software and hardware resources, management and workplace operating systems

Computer equipment and software applications, capacities and configurations

Application of relevant Australian Standards

Resource availability including the competencies of individuals in the team or group

The application of current competencies within functional activity

Relevant workplace documentation procedures

Required skills:

Communicate effectively with others when evaluating software requirements and hardware enhancements

Read and interpret instructions, procedures, specifications, technical data and manuals relevant to the evaluation of software requirements and hardware enhancements

Interpret and follow operational instructions and prioritise work

Complete documentation related to the evaluation of software requirements and hardware enhancements

Operate electronic communication equipment to required protocol

Provide leadership and work collaboratively with others when evaluating software requirements and hardware enhancements

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions that may occur when evaluating software requirements and hardware enhancements in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may arise when evaluating software requirements and hardware enhancements

Apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

Plan and organise activities

Monitor work activities in terms of planned schedule

Modify activities to cater for variations in workplace contexts and environment

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Select and apply appropriate software, technology, information systems and procedures

Measure operational performance improvements resulting from changes to computer technology

Operate and adapt to differences in equipment in accordance with standard operating procedures

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be undertaken:

in various work environments in the sections of the warehousing, storage, transport and distribution industries involved in the evaluation of computer software requirements and hardware enhancements

Customers may be:

internal or external

Operations may be:

by day or night

The workplace environment may involve:

twenty-four hour operation

single and multi-site location

large, medium and small workplaces

Services, products, risks, work systems and requirements:

potentially vary in different sections of the enterprise

Customer and supplier contact and coordination:

is a requirement of these operations

Computer systems may be used for but are not limited to:

stock management

information storage

invoicing

payments

manifests

on board systems

work organisation

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

RF communications

barcode readers

oral, aural or signed communications

Consultative processes may involve:

other employees and supervisors

suppliers and clients

computer specialists

software and hardware companies and distributors

users of similar systems/technology

management and union representatives

industrial relations and OH&S specialists

other maintenance, professional or technical staff

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documentation may include:

codes of practice and regulations relevant to the evaluation of computer software requirements and hardware enhancements

workplace operating procedures and policies

supplier and/or client instructions

operations manuals, job specifications and procedures and induction documentation

manufacturers specifications and instructions for computer equipment, and software

relevant Australian and International standards, criteria and certification requirements

communications technology equipment, oral, aural or signed communications

quality assurance standards and procedures

emergency procedures

relevant competency standards and training materials

QA plans, data and document control

conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable procedures and codes may include:

relevant codes and regulations for evaluation of computer software requirements and hardware enhancements

relevant Australian and international standards

relevant state/territory OH&S and environmental protection legislation in terms of duties of employers, employees, suppliers and contractors

licence, patent or copyright arrangements

relevant workplace relations legislation

relevant workers compensation legislation

equal opportunity, equal employment opportunity and affirmative action legislation